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3: Sales Techniques and Strategies

I. Introduction and Greeting for Mattress Retailers


Content
  • Welcome
  • Introduction
  • Lesson 1: Introduction and Greeting
  • Lesson Objectives
  • Greeting Script
  • Different Approach
  • Lesson 2: Assessing Customer Needs and Preferences
  • Lesson Objectives
  • Techniques for assessing customer needs and preferences
  • Scenario based Activity
  • Lesson 3: Finding the Right Mattress for Every Customer
  • Lesson Objectives
  • Budget-Friendly Options
  • Lesson 4: Review and Practice
  • Lesson Objectives
  • Review
  • Scenario based Activity
  • Assignment: Scenario-Based Interaction - Greeting and Assessing Customer Needs
  • Assesment
Completion rules
  • All units must be completed